Effective Date: January 1, 2025
Ignitro Innovative Solutions LLC (“Ignitro,” “we,” “our,” or “us”) values your privacy
and is committed to protecting your personal data. This Privacy Policy outlines how
we collect, use, disclose, and safeguard your information in compliance with the laws
and regulations of Qatar, including the Qatar Personal Data Privacy Law (Law No.
13 of 2016), and applicable international standards, such as the General Data
Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
• Information you provide directly, such as your name, email address, phone
number, and other details when contacting us, subscribing to services, or
using our website.
1.2 Usage Data
• Technical information automatically collected, such as your IP address,
browser type, operating system, and browsing patterns.
1.3 Cookies and Tracking Technologies
• We use cookies and similar tracking technologies to enhance user experience
and gather analytics data. For more details, please see our Cookies Policy.
2. How We Use Your Information
Your information is used for the following purposes:
• To provide and improve our services.
• To respond to inquiries and provide customer support.
• To send marketing communications (with your consent).
• To comply with legal obligations and enforce our terms.
3. Legal Basis for Processing
We process your data under the following legal bases:
• Consent: For optional features like marketing or cookies.
• Contractual Necessity: To fulfill contracts or agreements with you.
• Legal Compliance: To meet legal obligations under Qatari or international
law.
• Legitimate Interests: To improve our services and website functionality,
provided it doesn’t override your privacy rights.
4. Data Sharing and Disclosure
4.1 Service Providers
• We may share your data with trusted third-party providers for operational,
analytical, or other support services.
4.2 Legal Compliance
• Your information may be disclosed to comply with legal obligations, court
orders, or government requests.
4.3 Business Transfers
• In the event of a merger, acquisition, or asset sale, your information may be
transferred under confidentiality obligations.
5. Your Rights
Under applicable laws, you may have the following rights:
• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data.
• Withdrawal of Consent: Withdraw consent for processing where applicable.
• Restriction: Request limitations on the processing of your data.
• To exercise your rights, please contact us at info@getignitro.com. We will respond
within the timeframes specified by law.
6. Data Security
We implement robust security measures to protect your personal data. However, no
online transmission or storage system is completely secure. We encourage you to
exercise caution when sharing sensitive information.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this
policy or as required by applicable laws.
8. Cross-Border Data Transfers
If your data is transferred outside of Qatar, we ensure it is protected under applicable
laws, including the Qatar Personal Data Privacy Law and relevant international
standards.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices,
legal requirements, or other considerations. Updates will be communicated on our
website with the revised “Effective Date.”
10. Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, please
contact us at:
• Email: info@getignitro.com
• Address: Tornado Tower, Floor 16, Office 16, Doha, Qatar